FAQ's

Below are some common Faqs of our clients before making a purchase.
If you have other questions, please just send it to cs@sablegold.com.

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FAQ'S

We do not have a physical store or showroom; our products are sold online only. This approach minimizes overhead costs, allowing us to offer our customers the lowest prices and the best service.

Our pieces are crafted using: 14k Gold: For a durable and elegant foundation, especially in our minimalist collections. Ethically Sourced Diamonds: Used in our engagement and wedding rings to ensure quality and integrity. We also use high-quality materials in our luxury pieces to guarantee both beauty and longevity.

Satisfaction Guaranteed: If you’re not completely happy with your purchase, you can return or exchange it within 30 days of receipt. Condition: Items must be in their original, unworn condition with all packaging intact. Custom Orders: Please note that custom or personalized orders may not be eligible for return unless there is a manufacturing defect.

Sable Gold is committed to supplying high-quality, ethically sourced diamonds to our customers. We share the public's concerns about conflict diamonds and exclusively purchase our diamonds through reputable channels. Sable Gold proudly supports the Kimberley Process, which aims to ensure legitimacy in the diamond trade and prevent the trade of conflict diamonds.

At Sable Gold, quality and authenticity are our top priorities. Every piece is crafted with precision by experienced artisans and undergoes rigorous quality control. Additionally, our engagement and wedding rings include certifications for the diamonds used, ensuring you receive only the best.

Certainly! We offer customization options for many of our pieces. If you have a specific design or gemstone in mind, please reach out to us, and we’ll work with you to create a unique piece.

Yes, we can modify your order as long as it hasn't been shipped out. All custom made orders CANNOT be changed or modified once production has started. Please contact customer support immediately to check the status of your order.

Yes. We offer a warranty on all our products against manufacturing defects. The specific warranty period and coverage details will be provided with your purchase. For any issues, please contact our customer service team.
Non-gemstone gold jewelry ships within 1-2 business days. Orders placed before 1 PM Eastern will ship the next business day, while those placed after 1 PM will ship on the second business day. Our diamond and gemstone lines take longer to ship as they are made to order; please refer to the product pages for specific shipping timelines.
Yes we ship internationally. Customers will be responsible for all duty and taxes imposed by their custumes if any. International shipping charges will be applied.
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